Warranty intelligence for machinery dealers
Turn incomplete job cards into compliant warranty claims.
Know what's missing across every open claim. Submit faster with more confidence. Recover more.
Problem
Warranty takes longer and pays less than it should.
The gap between what engineers document and what OEMs will pay for costs you more than you think.
Cash trapped in WIP
Warranty jobs sit open while administrators chase missing information or navigate portal requirements, tying up working capital that should have been settled weeks earlier.
Underrecovered labour
OEM benchmark times rarely reflect actual repair complexity, and incomplete documentation makes it impossible to challenge them, so dealers routinely write off hours they legitimately worked.
Incomplete field notes
Job cards from engineers often miss diagnostic steps, component removals, and evidenced hours, forcing warranty teams to chase, reconstruct, and enrich before any claim gets through.
Portal fragmentation
Every OEM has a different portal, different field requirements, and different compliance standards, meaning the same information gets manually reformatted multiple times across separate systems.
Categorisation complexity
Fitting repairs into OEM-defined categories requires legal and engineering knowledge many after-sales teams do not have, making every submission a judgment call under time pressure.
Invisible margin erosion
The true cost of processing warranty claims such as salaries, written-off hours, rejected claims, is absorbed across multiple lines rather than attributed to a single problem, making it easy to underestimate and hard to fix.
Cash trapped in WIP
Warranty jobs sit open while administrators chase missing information or navigate portal requirements, tying up working capital that should have been settled weeks earlier.
Underrecovered labour
OEM benchmark times rarely reflect actual repair complexity, and incomplete documentation makes it impossible to challenge them, so dealers routinely write off hours they legitimately worked.
Incomplete field notes
Job cards from engineers often miss diagnostic steps, component removals, and evidenced hours, forcing warranty teams to chase, reconstruct, and enrich before any claim gets through.
Portal fragmentation
Every OEM has a different portal, different field requirements, and different compliance standards, meaning the same information gets manually reformatted multiple times across separate systems.
Categorisation complexity
Fitting repairs into OEM-defined categories requires legal and engineering knowledge many after-sales teams do not have, making every submission a judgment call under time pressure.
Invisible margin erosion
The true cost of processing warranty claims such as salaries, written-off hours, rejected claims, is absorbed across multiple lines rather than attributed to a single problem, making it easy to underestimate and hard to fix.
Cash trapped in WIP
Warranty jobs sit open while administrators chase missing information or navigate portal requirements, tying up working capital that should have been settled weeks earlier.
Underrecovered labour
OEM benchmark times rarely reflect actual repair complexity, and incomplete documentation makes it impossible to challenge them, so dealers routinely write off hours they legitimately worked.
Incomplete field notes
Job cards from engineers often miss diagnostic steps, component removals, and evidenced hours, forcing warranty teams to chase, reconstruct, and enrich before any claim gets through.
Portal fragmentation
Every OEM has a different portal, different field requirements, and different compliance standards, meaning the same information gets manually reformatted multiple times across separate systems.
Categorisation complexity
Fitting repairs into OEM-defined categories requires legal and engineering knowledge many after-sales teams do not have, making every submission a judgment call under time pressure.
Invisible margin erosion
The true cost of processing warranty claims such as salaries, written-off hours, rejected claims, is absorbed across multiple lines rather than attributed to a single problem, making it easy to underestimate and hard to fix.
Solution
From weeks to hours. Claims submitted right, first time.
From field input to compliant warranty claim – without changing how your teams work and faster than your competitors recover theirs.
Flag documentation gaps
Before a warranty claim leaves the office, every gap that would cause a rejection or a partial payment is identified automatically. Missing diagnostic steps, undocumented component removals, hours without supporting evidence, surfaced and flagged before submission rather than discovered after rejection. Warranty teams see exactly what needs attention before the OEM does.
Flag documentation gaps
Before a warranty claim leaves the office, every gap that would cause a rejection or a partial payment is identified automatically. Missing diagnostic steps, undocumented component removals, hours without supporting evidence, surfaced and flagged before submission rather than discovered after rejection. Warranty teams see exactly what needs attention before the OEM does.
Flag documentation gaps
Before a warranty claim leaves the office, every gap that would cause a rejection or a partial payment is identified automatically. Missing diagnostic steps, undocumented component removals, hours without supporting evidence, surfaced and flagged before submission rather than discovered after rejection. Warranty teams see exactly what needs attention before the OEM does.
Know what to chase
Across every open claim, every outstanding engineer, every approaching deadline, nothing gets forgotten or chased twice. The exact information needed to close each gap is identified automatically, batched by job and engineer, and prioritised by OEM deadline. The chasing takes seconds. Knowing what to chase no longer takes your whole week.
Know what to chase
Across every open claim, every outstanding engineer, every approaching deadline, nothing gets forgotten or chased twice. The exact information needed to close each gap is identified automatically, batched by job and engineer, and prioritised by OEM deadline. The chasing takes seconds. Knowing what to chase no longer takes your whole week.
Know what to chase
Across every open claim, every outstanding engineer, every approaching deadline, nothing gets forgotten or chased twice. The exact information needed to close each gap is identified automatically, batched by job and engineer, and prioritised by OEM deadline. The chasing takes seconds. Knowing what to chase no longer takes your whole week.
Reformat for OEM portals
Every OEM has different fields, different categorisation requirements, and different evidence standards. The same claim information gets formatted automatically for the specific portal it needs to reach – the right structure, the right categories, the right supporting documentation in the right place. One input. Multiple portal-ready outputs. No manual reformatting between systems.
Reformat for OEM portals
Every OEM has different fields, different categorisation requirements, and different evidence standards. The same claim information gets formatted automatically for the specific portal it needs to reach – the right structure, the right categories, the right supporting documentation in the right place. One input. Multiple portal-ready outputs. No manual reformatting between systems.
Reformat for OEM portals
Every OEM has different fields, different categorisation requirements, and different evidence standards. The same claim information gets formatted automatically for the specific portal it needs to reach – the right structure, the right categories, the right supporting documentation in the right place. One input. Multiple portal-ready outputs. No manual reformatting between systems.